Promotion of Access to Information

PROMOTION OF ACCESS TO INFORMATION ACT No. 2 of 2000

1. Introduction

The Promotion of Access to Information Act gives effect to the constitutional right of access to any information held by the state and any information that is held by another person and that is required for the exercise or protection of any rights.

Specifically, section 51(1) of the Act provides that within six months after the commencement of this section (31st December 2015) or within six months after coming into existence of the private body concerned, the head of a private body must compile a manual that must contain information regarding the subjects and categories of records held by such private bodies.

CARBON COVER INSURANCE CONSULTANTS falls within the definition of a "private body" and this Manual has been compiled in accordance with the said provisions and to fulfil the requirements of the Act.

2. Business and Contact Details

Name of Business: CARBON COVER INSURANCE CONSULTANTS
Head of Business: Terry Terblanche
Position: Business owner
Postal Address: P O BOX 11344, Wierda Park South, Gauteng, 0057
Physical Address: Unit 1B, Swallow Street, Wierda Glen Estate, Centurion, Gauteng, 0057
Phone Number: 083 603 7611
Email Address: terry@carboncover.co.za
Website: www.carboncover.co.za

3. Manual and Guidelines

Section 10 of the Act provides that the South African Human Rights Commission must compile simple and easily comprehensible guidelines on how to use the Promotion of Access to Information Act. This Guide can be found at: www.sahrc.org.za

Any enquires relating to this guide should be directed to the Chief Executive Officer of the South African Human Rights Commission, 2nd Floor, Braampark Forum 3, 33 Hoofd Street, Braamfontein. Telephone 011 877 3750 or Fax 011 403 0668.

5. Records Held at the Offices of the Business

Administration: Correspondence, Licences, Minutes of Staff Meetings

Human Resources: Employee Records, Employment Contracts, Performance Appraisals, Personnel Guidelines, Policies and Procedures, Skills Requirements, Training Records

Operations: General Correspondence

Finances: Annual Financial Statements, Insurance Information, Statutory Records

At present these include records (if any) held in terms of: Financial Advisory and Intermediary Services Act 37 of 2002, Financial Intelligence Centre Act 38 of 2001, Financial Services Board Act 97 of 1990, Financial Services Ombud Schemes Act 37 of 2004, Short Term Insurance Act 53 of 1998.

6. Information Request Procedure

The requester must use the prescribed form to make the request for access to a record. A request form is available from our offices or at www.carboncover.co.za. The request must be made to the Head of Business. This request must be made to the address, fax number or electronic mail address of the business.

The requester must provide sufficient detail on the request form to enable the Head of Business to identify the record and the requester. The requester should also indicate which form of access is required.

We will respond to your request within 30 days of receiving the request by indicating whether your request for access has been granted or denied.

7. Denial of Access

Access to any record may be refused under certain limited circumstances. These include: the protection of personal information from unreasonable disclosure; the protection of commercial information; disclosures that would result in a breach of a duty of confidence; disclosures that would prejudice or impair the security of property; disclosures that are privileged from production in legal proceedings; disclosures of any record containing trade secrets, financial, commercial, scientific, or technical information that would harm the commercial or financial interests of CARBON COVER INSURANCE CONSULTANTS.

8. Fees

The applicable fees are prescribed in terms of the Regulations promulgated under the Act. The non-refundable request fee of R50 (excluding VAT) is payable on submission of any request for access to any record. This does not apply if the request is for personal records of the requestor. The access fee is payable prior to being permitted access to the records in the required form.

9. Manual Availability

This Manual is available at the offices of the South African Human Rights Commission. The Manual is also available at www.carboncover.co.za. Copies may also be obtained from the Head of Business of CARBON COVER INSURANCE CONSULTANTS. In respect of hard copies, any transmission costs or postage will be for the account of the requester.